Long-time Home and Away viewers were left stunned this week after beloved star Shane Withington — the man who has brought the warm-hearted yet stubborn John Palmer to life for more than a decade — delivered a deeply emotional update that sent shockwaves through Summer Bay fandom.

Speaking candidly during a recent fan event and later expanding in a reflective social-media message, Shane revealed that he is stepping back from work for a period of rest and recovery, citing a “personally overwhelming year” and the need to “finally listen to the body and the heart.”

While the actor did not disclose any medical diagnosis nor suggest a permanent departure from Home and Away, his raw, heartfelt tone instantly worried fans who feared the worst. “I’ve pushed through for years because I love the job, the crew, and the viewers,” he wrote. “But sometimes life reminds you you’re not invincible. I need time to breathe, reset, and get back to full strength.”

Industry insiders stress that this is not an exit announcement, but rather a period of temporary leave — still, that hasn’t stopped loyal viewers from flooding comment sections with emotional tributes to the fan favourite. “John Palmer is the soul of Summer Bay,” one longtime viewer posted. “Home and Away just won’t feel the same without Shane’s warmth and humour.”

Shane, known for his grounded outlook and close relationship with the Home and Away audience, reassured fans that he remains deeply connected to the show and is determined to return. “This isn’t goodbye,” he promised. “Just a pause — one I probably should have taken sooner.”

Those close to the production say the creative team has already drafted a gentle, respectful temporary storyline to guide John off-screen for several weeks. Filming schedules have reportedly been adjusted to ease pressure, with cast members rallying around their colleague behind the scenes.

Co-stars have also quietly expressed support, describing Shane as “a mentor,” “a rock,” and “the heartbeat of the cast.” One castmate, speaking anonymously, shared, “Shane is the kind of person who shows up for everyone else. Now it’s our turn to show up for him. He’s loved. He’s valued. And we want him healthy and happy above anything else.”

Fans can expect John Palmer’s on-screen departure to mirror Shane’s real-life request for space — warm, understated, and filled with the quiet dignity that has made the character a staple of the Bay. Producers are keeping the exact storyline under wraps, but early whispers point to a compassionate, character-consistent break that leaves the door wide open for his return.

For now, Shane says he is focusing on rest, family, and rediscovering a sense of balance. “I’m incredibly grateful for the outpouring of love,” he wrote. “You’ve carried me through more than you know.”

As the Bay braces for a temporary goodbye, one thing is certain: Summer Bay won’t be the same until John Palmer — and Shane Withington — is back where he belongs.